
01 — Process
Before you order, the most important thing: type your name in above and see it instantly in the preview.
How we create your name necklace
No upload, no template: you type in the name, see it instantly in the preview, and we make it by hand.
Type in the name
Up to 10 letters. The preview shows you the lettering and the size in centimeters.
Choose material & length
925 silver, silver vermeil or solid gold, plus the right chain length.
Handmade
Your name is made individually, polished and attached to the anchor chain.
Shipping
7–10 business days from your order, gift-ready in the Mizodia box.
- True-to-life size. The preview shows you the width in centimeters and how the necklace sits on the neck.
02 — Delivery date
When will it arrive?
Order today:
in 7–10 business days –
Estimated delivery, 7–10 business days.
Under the tree in time? Upload your design by December 14 (with Express by December 16). Need the print kit? Order it by December 9.
No template, no waiting: The 7–10 business days start with your order. You’ve already typed in the name above.
03 — Security
Personalized means: just for you. And safe nonetheless.
Because your piece of jewelry is made individually for you, it is exempt from the right of withdrawal—as is any personalized product. In return, you receive three promises.
You see it before, not after
The preview shows you the lettering, material and size before you order.
Errors on our part are our responsibility.
If the name doesn’t match your order or something arrives damaged, we’ll remake it free of charge.
2-year warranty
Covers defects in materials and workmanship. We’ll repair or replace your piece.
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
With solid gold, we check every name in advance
If anything about the spelling catches our eye, we’ll contact you before we start making it.
And because metal works differently than paper: each lettering is made individually. The transitions between letters may look slightly different than in the preview. That’s craftsmanship, not a mistake, and we’d rather tell you in advance.
For a birth
Their name, close to your heart.
For you
Your name, worn every day.
For moms
The name that changed everything.
As a gift
A gift doesn’t get much more personal.
Ready to give as a gift. Every order comes in the Mizodia jewelry box with a jewelry pouch. In your cart, you can add free gift wrapping — and, if you wish, include a greeting card with your message.