Split Heart Friendship Charm Set with Two Fingerprints
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Split Heart Friendship Charm Set with Two Fingerprints
Split Heart Friendship Charm Set with Two Fingerprints
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A clear photo of the imprint is enough – if your piece of jewelry has multiple imprints, you can upload them all.
Fast delivery:2-4 business days
Personalized: 5–8 business days
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
Free shipping available
2 years warranty
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
Highly compatible with skin
Waterproof
Precise diamond engraving
Noble gift box
Product details & scope of delivery
Product details & scope of delivery
Size & Fit
Size & Fit
Material & Care
Material & Care
Shipping & Returns
Shipping & Returns
- Fast FedEx delivery: Standard items in 2–4 business days, personalized products in 5–8 business days.
- 2-year warranty on materials and workmanship.
- 30 days return policy: You can return your order within 30 days of receipt without giving a reason.
Important: Personalized items (e.g. engraved jewelry) are excluded from the return policy.
01 — Process
Before you order, here’s the most important thing: You don’t need the print just yet.
This is how yours is created Piece of jewelry
You can place your order today, even if you don’t have the impression yet. The order and submitting the impression are two separate steps.
Order today
Even without an impression. You can submit it later.
Take an impression
With the free kit or at home yourself in just one minute.
Upload photo
Via the QR code in the kit or the email link—anytime.
Hand engraving & shipping
5–8 business days once we receive your template. FedEx from Germany.
- You keep the kit. You photograph the print—nothing needs to be sent back by mail.
- One photo is all it takes. You don’t need to send in a physical imprint.
- No rush. Take as much time as you need with the imprint.
Select the impression kit and upload option above in the configurator.
02 — Template
Is your photo sufficient? Almost always, yes.
We manually review every design before engraving. If anything isn’t sufficient, we’ll contact you—nothing happens beforehand.
- Clear, distinct lines
- Good lighting from above
- White paper
- Sharp image
- Shadows and reflections
- Blurry or shaky
- Dark or colored paper
- Photographed from too far away
- Hatch area
- Rub your finger over it
- Press down the adhesive tape
- Photograph on white paper
- Two attempts per kit. Is it not working? We’ll send you a new one free of charge.
- Imperfect is okay. We’re preparing your template for engraving.
- A wax impression works too. For example, one from the funeral director—a photo of it is sufficient.
Pencil Method — Detailed Instructions
- Shade a small area on white paper with a soft pencil (e.g., 2B).
- Rub your fingertip over the area several times until it is completely covered in graphite.
- Carefully press a piece of transparent adhesive tape onto your fingertip.
- Stick the tape onto a clean, white sheet of paper.
- Take a well-lit photo in daylight.
Alternatively, you can also use an ink pad on white paper.
Ordered multiple prints?
Please name the files “Person 1,” “Person 2,” and so on—then we’ll know which print belongs to whom.
What else works as a template
Photo or scan of an impression on paper, an impression made with an ink pad, or a photo of a wax impression — for example, from the funeral director.
File formats: PNG, JPEG, WEBP, and HEIC.
03 — Combinations
Front, back — what your piece of jewelry can carry
This is the question we get most often. Here’s the answer at a glance—all of these options can be selected in the configurator above.
Front side
The main motif of this design. Defined by the design and cannot be selected.
You’ll find all options at the top of the configurator.
04 — Delivery date
When is it here?
If you order today and upload your design today:
in 4–7 business days –
Estimated delivery, 4–7 business days.
Under the tree in time? Upload your design by December 14 (with Express by December 16). Need the print kit? Order it by December 9.
The most common calculation mistake: The 4–7 business days start as soon as we receive your design—not when you place your order. You can order today and submit your design later; the date will then be adjusted accordingly.
What if you need the fingerprint kit? The kit will arrive within 1–3 business days. You take the print, upload it—and from then on, the 4–7 business days begin.
05 — Safety
Personalized means: just for you. And safe nonetheless.
Because your piece of jewelry is made individually for you, it is exempt from the right of withdrawal—as is any personalized product. In return, you receive three promises.
You’ll find out beforehand, not afterward.
If there’s anything wrong with your design, you’ll hear from us while it can still be changed—not only once the package arrives.
Errors on our part are our responsibility.
If the engraving doesn’t match your template or something arrives damaged, we’ll remake it free of charge.
2-year warranty
Covers defects in materials and workmanship. We’ll repair or replace your piece.
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
And because metal works differently than paper: Fine lines are enhanced for contrast and simplified for the engraving. Very delicate details and shading may therefore look slightly different from the original. That’s craftsmanship, not a mistake — and we’d rather let you know in advance.
06 — Remaining Questions
Still open Questions
What is included in a set?
Does each template go on its own half?
Is one print kit enough for both prints?
Can we order before we have the templates?
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
A print isn’t a design. It’s proof that someone was here—with lines that exist only once.
Hand-engraved in southern Germany — by a small team, not in a machine hall.
Birth
The hand that still fits in yours.
Keepsake
Carry on what remains.
Mom
For those who never buy anything for themselves.
Anniversary
Your love, immortalized.
Ready to gift. Every order comes in the Mizodia jewelry box with a jewelry pouch. In your cart, select the free gift wrapping—and, if you wish, add a greeting card with your message.
