Engraved Cross Charm
Engraved Cross Charm
Fast delivery:2-4 business days
Personalized: 5–8 business days
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
Free shipping available
2 years warranty
Warranty terms
In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.
What the warranty covers
Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.
What is not covered
- normal wear such as scratches or gold plating that fades over time
- damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
- damage from perfume, cosmetics, chlorine or cleaning products
- lost jewelry or parts
- repairs or alterations by third parties
What we do
At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.
How to make a claim
Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.
Warrantor
Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.
Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.
Highly compatible with skin
Waterproof
Precise diamond engraving
Noble gift box
Product details & scope of delivery
Product details & scope of delivery
Size & Fit
Size & Fit
Material & Care
Material & Care
Shipping & Returns
Shipping & Returns
- Fast FedEx delivery: Standard items in 2–4 business days, personalized products in 5–8 business days.
- 2-year warranty on materials and workmanship.
- 30 days return policy: You can return your order within 30 days of receipt without giving a reason.
Important: Personalized items (e.g. engraved jewelry) are excluded from the return policy.
