Round Jewelry Travel Box

Warranty terms

In addition to your statutory rights, Mizodia gives you a 2-year warranty on your jewelry.

What the warranty covers

Defects in materials and workmanship, for example a faulty clasp, a broken solder joint or a stone that comes loose from its setting without outside impact.

What is not covered

• normal wear such as scratches or gold plating that fades over time
• damage from knocks, pulling, pressure or snagging, such as a broken chain or a bent pendant
• damage from perfume, cosmetics, chlorine or cleaning products
• lost jewelry or parts
• repairs or alterations by third parties

What we do

At our discretion, we repair your piece, replace it with an equivalent one or refund the purchase price.

How to make a claim

Email us at support@mizodia.com within 2 years of delivery with your order number and photos. Please send the piece only after we get back to you. You pay for shipping to us; we cover return shipping.

Warrantor

Youvendo GmbH (Mizodia), Im Stöckacker 18, 79224 Umkirch, Germany. The warranty applies to orders to all countries we ship to.

Your statutory warranty rights remain unaffected and free of charge. This warranty does not limit them.