General terms and conditions (gtc) of youvendo gmbh

§1 Validity towards consumers and definitions of terms

(1) The following General Terms and Conditions apply to all contracts concluded via our online store at Www.mizodia.comBetween us,

Youvendo gmbh
Im stöckacker 18
79224 umkirch
Represented by the managing directors ali moghadam, marc begoug and felix streckfuss,
Registered in the commercial register of the local court of freiburg under hrb 723568

And the customer in the version valid at the time of conclusion of the contract. deviating general terms and conditions of the customer shall not be recognized unless we expressly agree to their validity in writing.

The product range in our online store is aimed at consumers only. a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (section 13 bgb).

§2 Conclusion of a contract, storage of the contract text

(1) The presentation and advertising of the goods in our online store do not constitute a legally binding contractual offer on our part, but are only a non-binding invitation to the customer to order goods.

(2) By clicking on the "Buy" button in the last step of the ordering process or by clicking on the "Pay now" button for the "PayPal" payment method, the customer submits a binding offer to conclude a contract for the purchase or sale of the goods. the booking of the goods and/or services displayed in the order overview (offer).

(3) The order is placed in the following steps:

1. Select the desired product and color
2. Add the goods to the shopping cart by clicking the "Add to cart" button
3. Select further items or view the shopping cart
4. Check the details in the shopping cart and, if necessary Making changes
5. Pressing the "Checkout" button
6. Logging in to the online store or Express Checkout of the payment service "PayPal" (prior registration required in each case) and entering the login details (email address and password) or entering the contact and delivery address and, if applicable Enter a voucher or discount code
7. Click the "Continue to shipping" button
8. Re-check or check again. Correction of the respective data entered
9. Select the shipping method
10. Click on the "Continue to payment" button
11. Select the payment method and enter the required information
12. Binding submission of the order by clicking on the "Buy" button or when choosing the payment service "PayPal" by clicking on the button "Pay now"

After checking their details and before submitting the binding order, the customer can return to the website on which the customer's details are recorded and correct or correct input errors by pressing the "back" button in the internet browser they are using or by clicking the "change" button next to the contact details and shipping details. cancel the order process by closing the internet browser.

(4) We confirm receipt of the order immediately by means of an automatically generated e-mail ("confirmation of receipt"). A valid contract is only concluded with the dispatch confirmation by e-mail (acceptance).

(5) We shall send the customer the text of the contract (details of the order), our GTC including the revocation instructions by e-mail. The customer can also view the GTC at any time at Https://mizodia.com/policies/terms-of-service. For security reasons, the order data is no longer accessible via the website. If the customer has a customer account, the orders are displayed there.

(6) The customer can place orders in our online store as a guest or as a registered user. As a registered user, the customer does not have to enter personal data each time, but can simply log in to the customer account before or during an order with the e-mail address and password freely chosen during registration. Registration alone does not constitute any obligation to purchase the goods offered by us. The access data for the account must be treated confidentially and may not be passed on to third parties. Information on the processing of data is available in our privacy policy, which you can access at the following link Https://mizodia.com/policies/privacy-policy.

(7) The contract shall be concluded in German.

§3 Prices, shipping costs, payment

(1) The prices quoted include statutory VAT and other price components. Any shipping costs will be added, unless otherwise specified below. The shipping costs are indicated in our prices in our online store. The price including VAT and shipping costs will also be displayed in the order form before the customer submits the order.

(2) The customer has the option of paying by PayPal, credit card (Visa, American Express, Master Card), Klarna and, depending on the buyer's location, also Apple Pay, Bancontact, eps-Überweisung, Google Pay, Ideal, Shop Pay and UnionPay. The respective terms of use of the payment service apply. Further information about Klarna can be found at the end of the GTC ("Information about Klarna").

§4 Delivery

(1) Unless otherwise stated in the product description, delivery will be made within approx. 3 to 7 working days (Monday to Friday). The period for delivery begins on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) Express delivery: Parcels posted by 2 p.m. on a working day are regularly delivered within 24 hours within Germany. Orders placed on a Friday before 2 p.m. will be delivered on the following Monday.

(3) The risk of accidental loss and accidental deterioration of the sold item shall only pass to the customer when the item is handed over to the customer or in the event of default of acceptance by the customer, even in the case of sale by dispatch, if the customer is a consumer.

(4) If there are delivery problems with the order or if a product is no longer available when the order is placed, we shall inform the customer of this immediately and refrain from accepting the order. We will immediately reimburse the customer for any amounts paid for the unavailable products. has already paid to us.

(5) If we are unable to deliver a shipment, we will deposit the shipment in our warehouse for up to 10 days. In this case, a message will be left for the customer informing them where their order is and how they can receive it. If the customer does not contact us within a period set by us to agree a delivery, we are entitled to withdraw from the contract. We will refund the purchase price paid as soon as possible, at the latest within 14 days from the date of the declaration of withdrawal. In such cases, we are entitled to charge the customer for all shipping costs and other costs resulting from the termination of the contract as damages.

§5 Retention of title and prohibition of resale

(1) We reserve title to the goods until the purchase price has been paid in full.

(2) The customer warrants to use the products exclusively for private purposes. Any commercial resale of the purchased products is prohibited.

§6 Right of Withdrawal

(1) If the customer is a consumer, he is entitled to a statutory right of withdrawal in accordance with the following withdrawal policy.

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods or has received them. has.

To exercise the right to cancel, you must inform us (youvendo gmbh, im stöckacker 18, 79224 umkirch, +49 (0)7665 9348062, support@mizodia.com) of your decision to cancel (e.g. by e-mail). b. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. you can use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. for this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. we may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. the deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the buyer is decisive or which are clearly tailored to the personal needs of the buyer as well as for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

End of the withdrawal policy

Sample withdrawal form:

(If you wish to withdraw from the contract, please fill out this form and send it back to us.)

To youvendo gmbh, im stöckacker 18, 79224 umkirch, phone: +49 (0)7665 9348062, e-mail: support@mizodia.com

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)

Datum

(*) Delete as applicable.

(2) Orders for Mizodia jewelry sets can only be revoked in their entirety and must be returned in their entirety. A full refund will only be made if the order has been returned in full. Warranty rights in relation to individual items remain unaffected by this. Therefore, if a product is missing or if individual items are defective, this must be reported to customer service.

§7 Warranty

The statutory warranty provisions shall apply, unless otherwise specified below.

§8 Limitation of Liability

(1) We shall be liable to the customer in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.

(2) In other cases, we shall only be liable - unless otherwise provided for in paragraph 3 - in the event of a breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which you as a customer may regularly rely (so-called cardinal obligation), limited to compensation for foreseeable and typical damage. In all other cases, our liability is subject to the provision in para. 3 excluded.

(3) Our liability for damages resulting from injury to life, body or health and under the Product Liability Act shall remain unaffected by the above limitations and exclusions of liability.

§9 Customer Service

Our customer service for questions, complaints and claims is available on weekdays from monday - friday 8:00 - 16:30 under

Phone: +49 (0)7665 9348062
E-mail: Support@mizodia.com

Available.

§10 Final Provisions

(1) The law of the Federal Republic of Germany shall apply to contracts between us and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The statutory provisions on the restriction of the choice of law and on the applicability of mandatory provisions, in particular of the country in which the customer as a consumer has his habitual residence, remain unaffected.

(2) Should individual provisions of these General Terms and Conditions be invalid, void or incomplete, this shall not affect the validity of the remaining provisions. The parties shall replace the ineffective or void provision with such a provision, if necessary in the appropriate form, or fill the gap in the contract with a provision that is most likely to achieve the economic purpose you are pursuing. If the invalidity or nullity of a provision is based on a measure of performance or time (deadline or date), a legally permissible measure shall replace the invalid or null and void provision. void performance or time provision.

Information about klarna:

In cooperation with klarna ab (publ), sveavägen 46, 111 34 stockholm, sweden, we offer the following payment options. payment is made to klarna in each case:

• Invoice: When purchasing on account with Klarna, you always receive the goods first and you always have a payment period of 14 days. You can find the billing conditions here.
• Purchase in installments: With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the checkout. Further information on installment purchases including the General Terms and Conditions and the European standard information for consumer credit can be found here.

More information and klarna's terms of use can be found here. general information about klarna can be found here. your personal data will be treated by klarna in accordance with the applicable data protection regulations and in accordance with the information in klarna's privacy policy.

Klarna data protection notice:

If you choose klarna's payment services, we ask for your consent that we may transmit the data necessary for processing the payment and an identity and credit check to klarna. in germany, the credit agencies named in klarna's privacy policy can be used for identity and credit checks. you can revoke your consent to this use of your personal data at any time by contacting klarna.